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Blog About Dedicated Servers

cPanel Reverse DNS

Luigi Ramone | 15 December, 2005 19:14

After searching for help all over the net in adding PTR records to my cPanel DNS setup, I found a very easy to follow tutorial which along with some other sources, made it possible for me to get reverse DNS working with cPanel. It’s still a question I see quite a bit so I decided to create a short how-to to help others.

1. You must have reverse authority delegated to you from your hosting provider. Though common wisdom in forums says most providers do not delegate authority, I have found this to be untrue. I don’t recommend asking for it if you don’t feel confident you can handle the technical end of setting up BIND.
2. You need to have a domain of course, or a few and it helps greatly to have DNS setup and working for a few days prior to attempting this.
3. Every install of cPanel I have done to date comes with a broken BIND server. The issue is always the rndc.key issue. This is my first task for every cPanel install now to do the following fix before I add any information in cPanel WHM at all. To fix it, open /etc/rndc.conf in a text editor and at the top you should see this:

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